SUPPORT CENTER
Here you can find answers to frequently asked questions or ask your own question. Don't hesitate, we are always happy to answer any questions you may have.
frequently asked questions
Ordering is easy! Simply browse our products, add items to your cart, and proceed to checkout. Follow the steps to provide shipping information and complete your purchase.
We accept bank transfer. Simply place an order and send the required amount to the specified bank account with the order number.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this to track your package’s journey to your doorstep.
Absolutely! We offer international shipping to various destinations. Shipping fees and delivery times may vary, so check our shipping information for details.
Yes, we strive to provide accurate and detailed product images. However, colors may vary slightly due to monitor settings.
Yes, we offer competitive pricing for bulk orders and wholesale inquiries. Contact our sales team for more information.
Most of our electronic instruments are designed to be compatible with standard software applications. Check product specifications or contact us for compatibility details.
Yes, we offer gift cards in various denominations. They make for a perfect gift for the music enthusiast in your life.
We have a hassle-free return policy. If you’re not satisfied with your purchase, contact us within 30 days of receiving the item for a return or exchange. See our Returns page for more details.
Yes, most of our products come with a manufacturer’s warranty. Check the product description for warranty information, or contact us for details.
You can reach our customer support team through the Contact Us page on our website, or send an email to support@beatshops.com. We aim to respond promptly to all inquiries.
Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please double-check your order before confirming.
Detailed assembly and setup instructions are included with your instrument. If you need further assistance, our customer support team is happy to help.
Yes, we often offer pre-order options for upcoming releases. Check the product page for pre-order availability and details.
We cater to musicians of all levels. Many of our products are suitable for beginners, and we provide information to help you make informed choices.
Enter your discount code in the designated field during the checkout process. The discount will be applied before you complete your purchase.
Couldn't find answer?
Don't hesitate we are always happy to answer any questions you may have. Just ask your question in the form below and we'll answer it as soon as we can.
Contact information:
Phone:
+1 (406) 623 4320
Email:
sale@beatshops.com
support@beatshops.com
Address:
301 S Park Ave
Helena, MT 59601
